From time to time small problems will pop up on your business technology that can cause disruptions to your day-to-day business. However, many times these problems can be fixed quickly by a technician without even being in your office.
Remote Support involves one of our Owl Techs logging on to your network from wherever they happen to be at that point in time, and performing a task necessary to correct the issue. This way your problem can be solved very quickly without having to wait for a technician to drive through a jungle of traffic before making it to your office.
At The Owl IT, we use some of the best software available for remote IT support in Melbourne, and once we install it on your Business IT Network, we will have the ability to support you from anywhere we are.
Our Owl Techs carry Smartphones and Tablet Computers that are loaded with Remote Support software, so even an emergency late at night on a weekend can be repaired quickly.
Of course some issues are beyond the scope of Remote Support, especially problems with computer hardware, and if this is the case we will advise you and organise to get out to your office immediately.
And because remote service is so flexible and convenient, we don't just offer remote IT support in Kew, Clayton Dandenong and Melbourne- we can support your business just about wherever you are in the city and inner regional area.
So call 1800 THE OWL or send us an email so we can help you solve your Business IT issues, fast.